Privacy Policy for Padel Tanger

Last updated: March 5, 2026

Padel Tanger is a mobile application developed and operated by SFH HOLDING. The application allows sports clubs and their members to manage and book sports facilities, organize activities, and improve communication within the club community.

This Privacy Policy explains how we collect, use, and protect your information when you use the Padel Tanger mobile application and related services.

By using Padel Tanger, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When creating an account or using the application, we may collect:

• Full name
• Email address
• Phone number
• Username or account credentials
• Profile information
• Club membership information

This information is required to create and manage user accounts and provide booking services.

1.2 Booking and Activity Information

We may collect information related to the use of the application such as:

• Sports venue or court reservations
• Booking history
• Participation in events or activities
• Club membership interactions
• Payment records related to bookings (if applicable)

1.3 Device Information

We may automatically collect technical data including:

• Device type
• Operating system
• Application version
• IP address
• Device identifiers
• Crash logs and diagnostics

1.4 Usage Data

We may collect data about how users interact with the application, such as:

• Features used
• Session duration
• Navigation patterns
• Interactions with booking tools

2. How We Use Your Information

We use the collected data for the following purposes:

• To create and manage user accounts
• To process venue bookings and reservations
• To manage club membership and activities
• To provide customer support
• To send booking confirmations and notifications
• To improve application performance and functionality
• To ensure platform security and prevent fraud
• To comply with legal obligations

3. Sharing of Information

We do not sell your personal data.

3.1 Sports Clubs

Information related to bookings and membership may be shared with the sports club associated with your account to manage reservations and club operations.

3.2 Service Providers

We may share data with trusted third-party service providers that help operate the application, including hosting providers, payment processors, analytics providers, and notification services.

3.3 Legal Requirements

We may disclose information if required by law or when necessary to protect our rights, prevent fraud, or ensure the safety of users.

4. Data Security

We implement appropriate technical and organizational measures to protect user data, including:

• Secure data transmission (HTTPS)
• Access controls and authentication mechanisms
• Secure server infrastructure
• Monitoring and system protection measures

However, no system can guarantee complete security of data.

5. Data Retention

We retain personal information only as long as necessary to provide services, maintain booking records, comply with legal obligations, and resolve disputes.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your information
• Object to certain processing activities
• Request a copy of your stored data

Requests can be made using the contact information below.

7. Children's Privacy

Padel Tanger is not intended for children under the age of 13. We do not knowingly collect personal data from children without parental consent.

8. Third-Party Services

The application may include integrations or links to third-party services such as payment providers. These services operate under their own privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When updates occur, the "Last updated" date will be modified accordingly.

Continued use of the application after updates constitutes acceptance of the revised policy.

10. Contact

If you have questions regarding this Privacy Policy, you may contact us:

SFH HOLDING
Email: privacy@Padel Tanger.io